Frequently Asked Questions
Discover everything you need to know about the David Koma shopping experience.
Where does David Koma ship?
We offer worldwide shipping to over 100 countries. All orders are dispatched from our London warehouse via premium courier services such as DHL or FedEx.
What is your return policy for evening wear?
We accept returns on all unworn items within 14 days of delivery. The security tag must remain attached and the garment must be in its original condition to be eligible for a refund.
How do I ensure the correct fit for David Koma silhouettes?
Our designs often feature body-conscious tailoring. We recommend consulting our detailed Size Guide found on each product page or contacting our stylists for specific measurements.
Are taxes and duties included in the price?
For customers in the UK and EU, prices include VAT. For international orders, duties and taxes are calculated at checkout to ensure a seamless DDP (Delivered Duty Paid) delivery experience.
Can I modify or cancel my order after it has been placed?
As we aim to process orders as quickly as possible, we can only accommodate modifications or cancellations within 60 minutes of the order being placed.
How can I track my shipment?
Once your order has been dispatched, you will receive an automated email containing your tracking number and a link to monitor your package's progress.